Journal of service management
Last updated ISSN 1757-5818
Journal of service management is published by Emerald Publishing Limited in business, management and accounting. It is a subscription journal. Its article processing charge is not published.
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What it publishes
Recent work in Journal of service management concentrates on these topics, taken from its published record rather than from its own description:
- Customer Service Quality and Loyalty
- Service and Product Innovation
- Digital Marketing and Social Media
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
- AI in Service Interactions
- Technology Adoption and User Behaviour
- Job Satisfaction and Organizational Behavior
- Innovation and Knowledge Management
- Outsourcing and Supply Chain Management
Key facts
| Publisher | Emerald Publishing Limited |
|---|---|
| ISSN | 1757-5818, 1757-5826 |
| Subject area | Business, Management and Accounting |
| Access | Subscription |
| Article processing charge | Not published |
| Indexed in | Web of Science — Social Sciences Citation Index · Scopus |
| Articles published | 737 |
| Publishing since | 2009 |
Facts come from OpenAlex, DOAJ and Wikidata and may lag the journal’s own pages. Check the publisher’s site before submitting. Indexing shown here is what is recorded, not a complete picture — about a third of journals have no indexing recorded anywhere we can read, so “not recorded” does not mean a journal is absent from Scopus or Web of Science.
Journals like Journal of service management
Other established journals in business, management and accounting, if this one is not the right home for your paper: